What’s not live yet
status.getsly.ai
Public status page with live component health, incident history, and subscription options. Planned for launch alongside the v1.0 GA of the platform.
Public community Slack
Self-serve Slack community for integrators. Pending — right now, partner support is handled through your named CSM + the dashboard’s support chat.
Public support portal
Dedicated help center. Pending — use the in-dashboard Intercom chat or email support directly.
Docs changelog RSS
Machine-readable changelog for automated tools. Pending — the changelog page is updated manually in the meantime.
How to get help right now
- Integration questions — email
hello@getsly.ai - Security disclosures — email
security@getsly.ai - Compliance / legal — email
compliance@getsly.ai - Privacy / data — email
privacy@getsly.ai - Dashboard Intercom chat — in-product, fastest for account-specific issues
- Your named CSM — if you’re on an enterprise plan
Dashboard
For product-side tools that aren’t yet public URLs, the Sly dashboard exposes:- Full operational status for your tenant (Settings → Status)
- Support chat (bottom-right in the dashboard)
- Change history for your tenant’s activity
- Compliance document uploads (Settings → Compliance)
When it ships
Public launches of these surfaces will be announced in the changelog and via email to the address on your tenant account. We don’t currently have a status-of-coming-soon page (meta, we know) — if the timing of a specific item matters for your integration, emailhello@getsly.ai and we’ll tell you what we know.